We are a Sri Lanka Tourism Development Authority (SLTDA/SQA/TA/1482) and Sri Lanka Civil Aviation Authority (Licence A-1006) approved travel agent based in Colombo, Sri Lanka.
Who we are
Our website address is: https://classiclanka.com.
This policy has been designed to explain the information we collect, how and why we collect it, and when and how it is used. We will keep this webpage as up to date as possible, reviewing our policies periodically to ensure openness and clarity between all parties.
About personal data
Personal data relates to any living individual who can be identified from that data. As of May 25, 2018, in the European Union the processing of personal data is governed by the General Data Protection Regulation (GDPR). At Classic Lanka Travels, we endeavour to treat everyone’s data in the same secure manner, wherever you are from.
How we collect data
When you call us, fill out a website form, email us, or book a travel program with us, all the data relevant to your query or travel program (or potential travel program) is collected securely in our internal database. This information is stored securely by us internally and is not stored on our website. However from time to time we utilize an email sending service provider (Mailchimp) to send out relevant communication/emails. The target list for this communication sent by us is chosen carefully and this information is not shared or provided to any other additional third party.
Data we collect
Personal data collected through any of the sources mentioned above will usually include your name, email address, phone, country and any other information you choose to provide to us at this stage. When you book a tour, more detailed data such as your address, birth date, passport details (only if we are booking flight tickets or obtaining visas), and health conditions are collected. We also collect information on your interests to ensure the most personal experience and perfectly designed tour for you.
What your data is used for
- Providing a quote
- Discuss travel arrangements
- Sending you the requested information
- Sending you e-marketing or relevant information
- Booking your tour
- Asking for feedback on our services
- Notifying you of any changes or amendments to your booking
- Notifying you of emergencies
- Providing you with a seamless service and up-to-date information
- Keeping you updated on new products and services and other Classic Lanka Travels updates.