Terms & Conditions
We are a Sri Lanka Tourism Development Authority (SLTDA/SQA/TA/1482) and Sri Lanka Civil Aviation Authority (Licence A-1006) approved travel agent based in Colombo, Sri Lanka.
Terms & Conditions
We are Classic Lanka Travels, a government registered reputed tour operator & a travel agency in Sri Lanka. And we look forward to the opportunity to act as your booking agent for your travel needs. These terms and conditions describe what you are legally entitled to expect from us when you purchase travel related services through us, in addition to your obligations as a customer. The terms “we”, “us” and “our” refer to Classic Lanka Travels. The term “you” refers to the customer visiting our website, booking a reservation through us or otherwise using our services.
Booking confirmation
All Bookings will be confirmed with a 25% upfront payment as a booking guarantee. The balance 75% of the payment is to be paid 14 days prior to arrival date or on arrival at the airport.
Payments can be made to the below mentioned bank account.
- Account Name: Classic Lanka Travels
- Account Number: 80 1000 6291
- Bank: Commercial Bank
- Branch: Kadawatha
- Bank Code: 7056
- Branch Code: 67
- Address: Commercial Bank, Kadawatha Branch, Kadawatha, Sri Lanka.
- SWIFT: CCEYLKLX
If a payment is made through a bank transfer, a copy of the deposit slip has to be forwarded to the following Email: info@classiclanka.com
Booking cancellation
Classic Lanka Travels has right to cancel or neutralize the booking if the payment is not made within the agreed payment date.
Cancellation of your travel plan by you must be notified to us in writing, and will take effect the day we receive it. The following penalties will apply dependent upon the number of days before your travel plan commence:
- Cancel the booking in 30 days or more; Forfeit of deposit (Refund 100%)
- Cancel the booking between 29 to 21 days; 50% of tour cost will be refunded
- 20 days or less than 20 days; Non-refundable
Booking amendments
Classic Lanka Travels offers flexible tour packages & itineraries all the time.
After the booking confirmation, if a traveler wishes to amend or change the agreed tour itinerary, such as dates, tour activities and the nature of the services, must be informed in advance to do the necessary changes. Traveler may endure cancellation charges or additional costs of the amended tour itinerary.
Insurance
Every traveler must have valid travel insurance and details of the policy which are clearly stated before traveling.
Health condition
Classic Lanka Travels strongly recommends every traveler who wish to travel to Sri Lanka to check their health condition before traveling. If a traveler suffers from any sickness, meet and get medical advices and necessary health documents before traveling. If a traveler suffer any sickness and an injury during the holiday in Sri Lanka with us, please inform our tour representatives immediately. They will provide suitable advices and guidance. This must be carried out in conjunction with your personal travel insurance policy.
Hotel accommodations
Classic Lanka Travels strongly recommends every traveler who wish to travel to Sri Lanka to check their health condition before traveling. If a traveler suffers from any sickness, meet and get medical advices and necessary health documents before traveling. If a traveler suffer any sickness and an injury during the holiday in Sri Lanka with us, please inform our tour representatives immediately. They will provide suitable advices and guidance. This must be carried out in conjunction with your personal travel insurance policy.